Changelog
New updates and improvements to Whop Business.
April 21, 2023

    Introducing our new "promo code on cancelation" feature that allows you to present a promo code to customers when they attempt to cancel their subscription. This is an effective way to retain customers by offering them an exclusive discount to stay subscribed.

    To enable this feature, navigate to your pricing option settings, find the "Offer discount before customer cancels" setting on the bottom of the "price" section, and input your desired promo code settings. When users try to cancel from their hub, they will be presented with the discount offer. If they accept, the subscription will continue at the discounted rate. Please note that if a subscription already has a promo code applied, the additional discount will not be offered.

    Set up your promo code offering here

    Our new “Upgrade Pricing Option” feature enables your customers to seamlessly upgrade their subscription, such as from a monthly to an annual plan, without having to cancel and re-purchase. This will streamline the upgrade process and boost your revenue.

    This feature is active by default, so customers can now directly upgrade their membership from their hub by choosing from any visible pricing options with extended billing periods.

      You can now sell access to TradingView Indicators. Whop is now one of the only platforms that supports auto-fulfillment (and unfulfillment) of TradingView indicators. Sell access today…

      Read the docs here

        Fixes & Improvements
        • Fixed a bug preventing users from linking their Discord account to Whop due to duplicate account issues
        • Fixed an issue with linking a Telegram account
        • Fixed a bug with checking out with ETH tied to the price of EUR
        • Fixed a bug with enabling tax from the billing page
        • Updated the payment object on the API
        • Fixed various Diiscord API errors
        • Added the ability to search memberships by the last 4 digits of credit card on the payments page for easier guest account locating
        • Fixed a bug where the Stripe Standard setup was showing as incomplete despite being finished
        • Fixed MoR not reflecting on Stripe Express billing page for companies
        • Added TradingView mass fulfill/unfulfill functionality
        • Fixed a bug causing an error when users try to connect to Trading View
        • Improved member logs handling for customers without an email linked to their account
        • Fixed a bug causing "payment processor experiencing issues" error for customers when tax collection is enabled on Stripe
        • Fixed a bug preventing users from deleting their Whop account after terminating all memberships
        • Fixed an issue with the Freeloaders app incorrectly identifying customers with active passes as not having any
        • Fixed an issue preventing company from updating Stripe information
        • Fixed a bug with incorrect decimal display on order and invoice pages
        • Fixed a bug with search not returning results for queries with only 3 characters
        • Fixed a bug with the top rated section on the marketplace
        • Added Discord user's avatar hash to the license object for easier avatar URL display in the API
        • Fixed the 'View Balance' button not working for Whop Credits on the billing settings page
        • Added 3-day subscription option for advanced billing periods
        • Added a "Transferred" tooltip to inform users about transferred memberships from another user with no payment history
        • Fixed a bug where release links removed ETH option and initial signup fee from pricing options
        • Fixed the milestone progress bar issue on Safari for Mac
        • Added "under_review" status for Stripe accounts with a message directing users to Stripe support for more information
        • Added Stripe account IDs to the Billing settings page in developer mode for easier team access
        • Improved loading state when connecting Discord server
        • Improved the Telegram perk onboarding to ask for the signed session cookie
        • Added shortcut for copying company ID, cmd + shift + .
        • Randomized the order of the top 4 cancellation reasons for customers in the cancellation modal
        • Improved Whop OAuth functionality for invalid redirect URLs
        • Fixed a bug with the city not autofilling during checkout
        • Alphabetized the country selector on checkout pages
        • Improved waitlist verbiage on checkout page to accurately display "Total if accepted" instead of "Total due today"
        • Fixed post-purchase redirect issue on mobile devices
        • Fixed a bug preventing customers from opening link perks on iPad devices
        • Improved mobile checkout by adding a line for free trials, showing the amount users will pay after the trial ends
        • Added an extra confirmation step at checkout for customers attempting to purchase a product they already own, improving the checkout flow and reducing duplicate purchases
        • Fixed an issue with expired Telegram links preventing customers from joining company groups
        • Added clarification to promo codes at checkout by showing the amount due for the next billing period
        March 30, 2023

        Unlock the full potential of your marketing efforts with our new Custom Pixel Analytics feature. With this, you can track paid ad spend more effectively and gather extensive user data to make informed decisions. Now, you can easily upload your Google Tag Manager ID, Google Analytics ID, Meta Pixels ID, and TikTok Pixel IDs directly from your company settings page. They'll be integrated with your product page, enabling you to monitor a wide array of metrics and optimize your conversion strategies. Head on over to your company settings page to get started

          Say hello to seamless email marketing with our latest integration: Mailmodo. Upload your customer list and launch targeted email campaigns to re-engage churned customers or keep your existing ones informed. Access Mailmodo's full suite of email tools through their dashboard and leverage the power of this popular email client to maximize your outreach efforts. Learn how to get started with the Mailmodo integration.

              Introducing Whop Picks, an exclusive showcase of top-tier products handpicked by our expert team. To be featured, your product must excel in quality, customer support, and overall customer happiness. Earning a spot in Whop Picks not only signifies exceptional performance but also provides increased visibility and recognition on our marketplace. If you believe your product has what it takes to be a Whop Pick, reach out to us for consideration.

              Fixes & Improvements
              • chat.whop.com - ask it anything Whop related ;)
              • On the payments page, it shows how many past due payments can be retried
              • Fixed a bug making it unable to manage your membership on mobile hub
              • Added the ability for a company to send someone to checkout with ?a=affiliate to attribute an affiliate code. You can also add a promocode by adding ?promo=code
              • Fixed the redirect URL for proxies after checkout
              • We now terminate the subscription for you if the user disputes to prevent future chargebacks
              • Fixed the affiliate reward email to reflect marketplace amounts
              • Blocked payments from Kosovo (stripe doesn't support)
              • Removed the ETH payment splitter and we now automatically send payments straight to your wallet. We also re-introduced the gas tank.
              • We now show inactive license keys on the customer page
              • Added the year to be uploaded to dispute fighter logs
              • Gave our dispute fighter a facelift! It looks and operates much cleaner.
              • Updated the wording when managing promo codes to reflect the proper intervals (months, not payments)
              • Fixed a bug with zero decimal currencies displaying on the Dash, like JPY
              • Fixed a bug with the user profile pic not loading on the marketplace
              • Added more user-friendly error logs for ETH issues that come from Metamask
              • Added the currency symbol to the promo code creation flow
              • Added display to the payment detail whether or not it was "gas credit" and went to the gas tank
              • Fixed a bug with the customer address not showing on the invoice
              • Fixed a bug with the top rated section on the marketplace
              • Enhanced the connect Discord flow
              • When you change the color theme on the Dash, it will update in real time.
              • Fixed a broken link in the failed payment email
              • Several, and I mean several, speed updates to our API and database
              • Added a banner on the Dash to show when you need to add a payout method
              • Removed rental fees from the account page
              • Fixed a few UI bugs on the affiliate page
              • Fixed a bug with Twitter login on custom domains
              • Updated our MongoDB support for the API
              • Fixed a bug with Telegram verification
              • Fixed a UI bug with stripe fee breakdown not accounting for tax
              • Sped up the Dash by loading tables in faster
              • Fixed a bug with settings tags on the product page builder
              • Removed free affiliate referrals from the consumer affiliate page
              • Fixed various Safari-only bugs
              • Fixed Discord login on the mobile app
              • Added handling for several Discord API errors such as not being remove server booster roles
              • Updated our ToS and privacy
              • Updated our team settings page
              • Added API key changes to the audit logs
              • Added perks to the welcome modal after purchase
              • Added checkout sessions to the API
              March 13, 2023

              Selling access to information is an integral part of the Whop platform. Now, we’ve made it even easier to serve specialized tutorials, videos, and guides through the brand-new Courses platform. In a few clicks you can create a step-by-step interactive learning experience for your customers, all gated by Whop’s robust payments infrastructure. Some features include:

              • Full admin dashboard for editing and creating courses
              • Support for uploading all filetypes
              • Included with Whop Business at no extra monthly charges

              Now anyone can refer customers to purchase your products on the Whop marketplace and earn a competitive commission on each sale. The affiliate will earn a percentage of whop’s existing marketplace commission, so it won’t be at any extra cost to the business. With a vast selection to choose from, anyone can find a winning product and earn rewards for marketing your offerings. Our army of affiliates will make your product go viral. The new system includes:

              • Over 2,000+ products to refer
              • Quick deposits and withdrawals
              • Recurring rewards for subscriptions
              Fixes & Improvements
              • Added the ability to connect a Telegram account as a user
              • Increased the slogan limit for businesses
              • Fixed a UI bug on the stats page
              • Added a requirement for only enforcing NFT veriification at checkout
              • Increased the number of FAQs to 5
              • Added a hyperlink to the promo codes table so you can view members by code
              • Enhanced the flow of adding a file to your product
              • Only show the engagement logs if you have a Discord server connected
              • Improved the sidebar UI on mobile
              • Fixed several UI bugs across the Dash
              • Fixed a bug with file upload on the dispute fighter
              • Added a direct link to view members by pricing option
              • Fixed a bug with the churned customers going to the wrong tab
              • Fixed a bug with onboarding
              • Fixed a bug with creating a one time crypto plan
              • Added support to delete files from the legal tab on settings
              • Sped up the product detail page on the Dash
              • Added a user's affiliate URL to the membership response on the API
              • Added the ability for a user to update their billing address in the customer portal on Stripe
              • We now send custom [developer] webhooks on membership cancelation stemming from NFT being moved
              • Fixed a bug on checkout showing the wrong price for wETH
              • Improved our 2FA emails as some users reported issues receiving them
              • Cleaned up UI bugs on hub
              • Added a banner on the Dash to show when you need to add a payout method
              • Fixed a bug with apple pay on the product page
              • Enhanced SEO of product pages
              • Cleaned up language across the dashboard to stay consistent
              • Added new video to Dash onboarding
              • Fixed a bug with not seeing the hub on subdomains
              • Fixed a bug with searching on the marketplace
              March 6, 2023

              Telegram has become widely popular, especially internationally, because of its mobile friendly format.  In an effort to expand our offerings and increase the interoperability of the Whop platform, Telegram is now available as an officially supported integration. Some of the highlights include:

              • Sell access to private channels and group chats
              • Instant fulfillment and removal
              • Seamless setup process

              Looking for another way to earn some extra income? Make cold hard cash by referring new merchants to Whop business. With our new automated business affiliates system, you can share your custom referral link and get paid when a company you refer hits certain sales milestones. The following are now available on whop.com:

              • Track the companies you have referred
              • See which milestones your referrals have reached
              • View the current reward structure

              You can find your referral link here

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Fixes & Improvements
              • Fixed a bug with payment fees on the export and the website not matching
              • Fixed a bug with connecting multiple Stripe accounts to Whop
              • Fixed a bug with searching companies on the marketplace
              • Fixed a bug on the hub to handle downloading multiple files
              • Fixed a bug with uploading zip files on Windows
              • Fixed a bug with using a promo code and afffiliates where the affiliate got paid out a flat fee
              • Added the ability to see how a promo code affects your membership renewal price on the Dash and the Hub
              • Fixed a UI bug with the member notes overflowing on the customer page
              • Added more info around setting "one per user" for free trial pricing options on the Dash
              • Cleaned up the footer on the new marketplace
              • Fixed a UI bug on the hub to properly align buttons for users to claim their perks
              • Fixed a UI bug where it showed the initial fee twice on checkout
              • Fixed a bug where users were required to select their wallet address when accepting a crypto transfer
              • Sped up several requests across the website
              • Added a way to connect your wallet on checkout for NFT verification
              • Added better support for waitlists & tax validation
              • Fixed a bug with showing receipt fee breakdowns with affiliates
              • Improved the checkout error message when the user doesn't meet Discord requirements
              • Fixed a UI bug for when you want to add multiple softwares but can't scroll
              • Fixed a UI bug on the product page where the description hid behind the image
              • Added a disclaimer that you shouldn't upload files over 50mb on the Dash
              • Reworked our ISP system to provide stronger uptime
              • Removed sign in with Opensea
              • Improved the UI of test webhook bodies
              • Fixed a bug with the Discord Waiting Room URL not being saved correctly
              • Fixed a bug with saving a plan if there's no payout method connecting to your account
              • Fixed a bug with saving the product welcome message on the Dash
              • Improved the UI of how ETH prices are shown on the marketplace
              • Fixed a bug on the customers table when clicking the date churned label
              • Fixed a UI bug with the launch checklist obstructing the mobile UI view
              • Updated various documentation links across the Dash
              • Changed your marketplace product page card on mobile to show your description instead of the slogan
              Feb 27, 2023
              The Whop Marketplace, reimagined

              After months of crafting, designing, and deliberation, we are ready to release the next iteration of digital marketplaces.

              Infinitely discoverable

              When we set out to redesign the shopping experience on Whop, we needed to ensure our visitors knew exactly what we had to offer and what your product brings to the table. With this thought in mind, we focused on making our brand new marketplace as discoverable as possible. To execute on this goal, we:

              • Defined eight categories which most products can associate with
              • Ability to filter by subcategories, prices, reviews, what's included, and more.
              • Improved sorting of top charts, top trending, top free trials, and top rated sections

              A key aspect of any marketplace is winning and improving buyer confidence. A marketplace's job is to provide a seamless, trustworthy experience for the buyer so all they have to worry about is finding a product that fits them. With our most important statistics front and center on the home page, consumers can rest assured that their purchase is safe and secure on Whop. We also feature a marquee recent activity section so that when your sales get hot, everyone will be sure to notice.

              Optimized at every level

              With loads of traffic hitting whop.com 24/7, every square inch of the site needs to be built to perfection. Pages across the site load in record time, and results are returned nearly instantaneously, leading to a frustration-free browsing experience. We took a mobile first approach so that we can leverage those late night scrolls and daily commutes into conversions.

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Fixes & Improvements
              • Added a way to send test webhooks from the developer page. You can see exactly what the payloads look like and the response we got from your server. This is essential to setting up webhooks for your app
              • Fixed a bug with the apple "share" link for your product page
              • Launched new ETH contract for all one time eth payments. This will significanltly lower the amount of customer errors we saw with our V1 ETH contract. In addition, all payouts will now go directly to your business wallet
              • Strengthed our criteria to be on the marketplace. All new pages must have at least one review, a company description, and a paid product
              • Added a brand new way to create promo codes with a stunning UI. You can now create unlimited use promo codes too
              • Added additional message above ETH checkout to tell the customer to confirm the transaction in their wallet
              • Added handling for Discord rate limits telling your customers to try again if they can't claim roles
              • After checkout, if you have a redirect URL, it will open in the same tab now. This significantly helps the flow of users coming back to your site after purchase. In addition, they can now come with an OAuth code directly so they can be logged in right away. This feature is in beta so reach out if you want to try :)
              • Added the ability to set permissions on API keys. This means you can select which endpoints each API keys has access to. This will allow all you folks using API V1 validate license endpoint to upgrade to V2!
              • Fixed a bug with completing transfers of ETH memberships
              • Fixed a bug with displaying the "total after trial" at checkout
              • Fixed a bug with Discord webhooks not being received after raffles are over
              • Fixed a UI bug on the customer slideout with the reviews section
              • Fixed a UI bug with the Discord cancel action on dark mode
              • Fixed a UI bug with the marketplace approval banner on mobile
              • Fixed various UI bugs with the Dash homepage on mobile
              • Fixed a UI bug with the product page overflowing on mobile if you have lots of perks
              • Fixed a bug with the date on logs not showing in MM/DD/YYYY format (sorry European folks)
              • Fixed a UI bug for when you want to add multiple softwares but can't scroll
              • Cleaned up links around the Dash to point to our proper, new documentation
              • Fixed a bug with toggling on developer mode in the Dash
              • You can now see what events each webhook is subscribed to when hovering on your webhook events on the developer page
              • Fixed a bug on the hub where customers couldn't download their files if there was a bunch
              • Fixed a bug with uploading custom refund cancelations policies for the dispute fighter
              • Fixed a visual error with promo codes showing only $ currency
              • After API keys are generated, they will not be shown again
              • Rewrote some of our user logs so they make more sense to you :)
              • Fixed a UI bug when using advanced filters for the customer page and the pricing options were overflowing
              • Cleaned up the Dash sidebar on mobile to remove unnecessary spacing
              • Rewrote several error messages on the Dash to be more intuitive so you know how to fix them
              • Removed the requirement for the Whop Bot to be in the Discord Server for when you want to require potentials customers to be in a specific server
              • Fixed a bug with users getting sent to a 404 when leaving an out of stock checkout page
              • Improved product page SEO (again)
              • Fixed a bug with the update product endpoint on the API
              Feb 20, 2023

              As we continue to expand our developer integrations, we needed to make sure you have an easy to use, seamless developer dashboard that allows you to interact with all our brand new features. Our redesigned developer page allows instant access to webhooks, our V2 API, and our Whop OAuth integration. Let’s break it down.

              • With our new webhooks, you can subscribe to certain events, which allows you to fine tune your integration. We also added an extra layer of security with webhook secrets so you can verify the webhooks came from Whop.
              • The new API keys section allows you to generate and label unlimited API keys. We also added an additional layer of security so the keys are only shown once. Keep an eye out for permission based API keys coming soon. 👀
              • We added everything you need to get Whop OAuth integrated so you can finally add "Sign in with Whop" to your application.  You can easily manage your client ID, client secret, and your redirect URLs from the dashboard.

              You are now able to integrate Whop with Zapier! Set triggers for new memberships, canceling memberships, successful payments, failed payments, and more. With Zapier, you can connect Whop events to over 5000+ apps.

              We gave our promo codes page a makeover. It features a redesigned table view that makes it super easy to copy promo codes as well as provides a much more clear representation of each promo code's settings. This week we will be adding a brand new way to create promo codes, with new features such as unlimited stock.

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Fixes & Improvements
              • Improved SEO for your product pages. We did a full SEO analysis to further optimize your pages so you get more sales.
              • If you upload your own refund policy, it will now show at checkout
              • Enhanced support for expanding API responses. All expansion functionality now shows up on our API docs.
              • Fixed a bug where global affiliates that are also individual affiliates were not showing under the individual affiliates section
              • Deprecated API V1 webhooks and replaced them with V2 webhooks
              • Added endpoint to create, update, and delete promo codes in the API
              • Fixed a bug with updating an affiliates payout settings from a single payment to recurring payments
              • Fixed a bug with some customers that checkout with Coinbase Commerce not receiving expiration email reminders
              • Removed the Whop affiliate fee if you have no pages on the marketplace and get sales via search
              • Added auto-handling if a customer tries to get added to a Discord server but is at their server limit or banned
              • Improved our API docs by enhancing endpoint descriptions
              • Fixed a bug with customer connecting their Discord to two Whop accounts and it not logging them in to the right account
              • Added unlimited stock to the promo code API endpoints
              • Sped up the /memberships endpoint in the API V2
              • Changed the “Member since” text on the feedback tab to show when the customer joined if they have multiple memberships
              • Added auto-handling for trying to pull a Discord's info but the customer needs to verify their account on Discord
              • Fixed a bug with paying out an affiliate a flat fee on a free trial membership
              • FIxed a bug with Stripe Connect portal timing out on the Dash
              • Removed the checkout blocker that prevented free trials from being purchased twice and instead enabled the "one per user" feature on pricing options. This was turned on for all free trial plans going backwards
              • Added handling to properly update subscriptions after a company re-authorizes their stripe account
              • Fixed the hyperlink on Discord DM that is sent to company owners when a review is published
              • We are no longer making affiliate payout logs for $0 free trial receipts
              • Released a Next.js open source middleware package, which will make the new marketplace speedy fast
              • Fixed a bug with customer exports not respecting the date filters
              • Ensured all file types can be uploaded for file perks
              • Fixed a bug with selecting your appearance theme in the welcome modal
              • Enhanced the flow for companies to update their Stripe Connect payout frequency on the dashboard
              • Customers can now add their wallets for NFT verification in the checkout flow
              • Fixed a bug preventing customers from refreshing their allowance at checkout for ETH subscriptions
              • Fixed the hyperlink on recent reviews section of marketplace
              • Fixed a bug that was preventing the customer from leaving a review if they had multiple memberships of different statuses
              • Enhanced functionality for paid memberships with NFT ownership. When purchasing a product that requires ownership of an NFT, if the customer no longer owns the NFT, they will lose their membership
              • Enhanced the flow of entering a custom password on the buy box and checking out with Apple Pay
              Feb 12, 2023

              While ramping up SEO efforts internally it was clear our blog needed a makeover. You can check out our new and improved blog at whop.com/blog where you can read about if sneaker reselling is still worth it, responsible ways to bet on sports games, the latest and greatest with Discord, and much, much more. We're excited to see the increase in traffic to the marketplace in the coming months.

              We enhanced the speed of our API webhooks so that your website will be updated at lightening speed! 

              We've added some new email notifications for your end-users to make updates more streamlined. A couple of the new emails we've added are affiliates being emailed when they've been removed as affiliates, users being emailed when they're unable to be added to your Discord server, users being emailed confirming they'd like to change their current email on file, and more!

              Per tons of requests we've added a bunch of new supported countries that we now can process/accept payments for! The new countries added are Luxembourg, Lithuania, Slovakia, Slovenia, New Zealand, Latvia, Estonia, Malta, Bulgaria, Cyprus, and Thailand!

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Misc
              • Updating and deleting promo codes is now supported through our API.
              • Enhanced checkout flow when owning an NFT is a prerequisite.
              • You can now click out of the banner from the home page regarding downloading our iOS app.
              • Reviews now show their Whop username if they do not have a discord username.
              • Now able to add fraction dollar amounts to affiliate payouts.
              • Duplicating hidden waitlists now allows you to change the visibility to hidden for the new one as well.
              • Added number of stars to reviews on the feedback tab.
              Fixes & Improvements
              • Removed the active tab on the pricing options table if there are no archived plans.
              • Updated the stats on the notification app to show the amount of pushes the company has sent.
              • When waitlists have lots of members, it now loads in order of most recent entry.
              • Tab length in tablet mode on the settings page now covers the full width.
              • Fixed an issue where users were unable to purchase rentals.
              • Updated the affiliate reward claim field to reflect the accurate amount deposited.
              • Refreshed the pricing options for rentals on the marketplace to all have the most updated price.
              • Updated the route from the marketplace approval email.
              • Changed the link when clicking on the payment activity on the sidebar on the home page.
              • Added modern browser support for opening webapp and courses from the hub.
              • Affiliate requests are now sent to the customer and the business.
              Feb 5, 2023

              It is now easier than ever to use our API! When you turn on developer mode, you are able to see important information all over the dashboard such as customer and plan ids. This will make it much easier to debug your setup, and build with Whop. To turn it on, click into your profile in the top right, go to appearance, and then click 'Developer Mode'.

              If you ever have a question about our platform make sure to check out our new and improved documentation at docs.whop.com! If there is a question that is not answered there you can always reach out to our amazing support team.

              Want to send your audience a link that takes them straight to your checkout screen? Click into your product from the 'Product' tab and then copy the link from whichever pricing option you want your audience to checkout with.

              Reduce your churn rate with just one button by retrying all past due payments from your payments table!

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Misc
              • Merchant of record fee breakdown is now available on payment information.
              • When resetting your password, you are now auto logged out.
              • Track the usage of your promo codes by looking into your audit logs to find the name.
              • The affiliates table is now updated to match the components of our other tables.
              Fixes & Improvements
              • Updated the software icon to match the experience modal.
              • Removed a duplicate title when adding a web app to your product.
              • Copying a customers wallet address now copies the whole address.
              • Improved the web app icon that is displayed for users.
              • Added a warning icon when creating a pricing option that will prevent the product from showing up on your page.
              • Post verification connect a new wallet button now has full width to get mroe visibility.
              • Updated the custom field text box so that it is more visible on mobile.
              • When adding a new card on checkout, the fields are now fixed width.
              • Added the ability to transfer reviews from an old company to a new one.
              • Added documentation for all of our pricing option requirements.
              • Ensured users can delete their account once they cancel all of their active subscriptions.
              • Discord freeloaders list now updates every hour and has the new table component.
              • Made sure that the copy link to page button is for the page that is currently showing.
              • Editing the stock of a product is now supported.
              Jan 29, 2023

              It is now super easy to make your product page stand out with a great description. With the html markdown editor, you can easily add bullet points, numbered lists, highlight important text using 'bold', hyperlink to your website, and much, much more.

              Ever wonder which customers use a certain promo code? Head over to the customers table to filter by the name of your promo code.

              Get notified as soon as your listing goes live on the Whop Marketplace! You will also receive emails for when our team is reviewing your page, and if it is rejected.

              Send release links easier than ever with our new intuitive table design. Links are super useful to send to specific audiences for new product releases that are high in demand.

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Misc
              • We have finally laid our legacy code to rest, RIP legacy.whop.com.
              • We are continuously working very hard to get the site running as fast as possible.
              • Enhanced the look of signing in through various methods such as Google, Apple, Discord, Twitter, and wallet.
              • Added a 'Log out' option for the quick actions of your profile on the Hub.
              • Time stamps are now on audit logs.
              • Discord freeloaders have been updated so that the excluded roles section auto saves.
              Fixes & Improvements
              • Changed the copy from 'Danger Zone' to 'Log out' on the settings page.
              • Added a 'Log out' option for the quick actions of your profile on the Hub.
              • When editing stock on a release link, free days are now honored.
              • Fixed the width of the card information when adding a new card on the checkout screen.
              • When viewing a product page on a tablet, it now auto adjusts the components so that it fits the width of the screen.
              • When sharing a page from mobile, the correct link will preview on iMessage.
              • When updating the name of the product, it will auto save and change live.
              • You can now delete a product straight from the product detail meatmall menu.
              • Connected the custom field data that was from an import from a competitor.
              • Ensured zip files are supported as a perk on Whop.
              • Removed confusion by changing 'Contact Support' to 'Contact Whop Support' on the Hub.
              • Ensured the command for airdropping Whop credits was working.
              • Removed metadata feature from NFTs.
              • Ensured archived promo codes were not being used on any active subscriptions.
              • Made sure past due memberships can update payment methods.
              Jan 22, 2023

              You can now apply to have any of your products listed on the whop.com marketplace directly from your dashboard! Getting listed means your product will be visible to more than 800,000+ monthly users on Whop! Head to the 'Product Page' tab to see a checklist of what you need to complete in order to submit your product to the marketplace. Marketplace applications take 1-2 days to be reviewed.

              Creating the ideal product page and store is now a breeze with our user-friendly no-code design tools. You can easily customize images, social media links, descriptions, URLs, and more to make your pages stand out. Plus, if you're offering multiple products, you can now share your store link where customers can easily purchase all your products in one place.

              We've been working hard behind the scenes to give you a supercharged browsing experience on the dashboard! Thanks to some cleaning of technical debt, you can expect lightning-fast browsing from now on.

              We've renamed the "passes" tab to "products" to better reflect the current and future offerings on Whop. This change will make it easier for our users to understand the products and services available on the platform.

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Misc
              • Post purchase, the perks your members get have an animation so they know where to click.
              • Adding an experience will now automatically show up on your page without having to refresh.
              • The links to expired raffles will not be active anymore.
              • We removed all the sounds that the dashboard was making to enhance the user experience.
              • The mouse changes when hovering over your product page photos to show that they are clickable.
              • We do not show products on pages that do not have any pricing options available.
              • Removed consumer actions from audit logs, such as a change in stock.
              • Added a boolean for reviews added and promo code name to the API response.
              Fixes & Improvements
              • Member exports now honor filters applied
              • One company's passes were not shown on their product page even though they were visible.
              • Highlighted the product filter on the customer table.
              • Removed a confirmation modal that would pop up when no changes were made in settings.
              • Going into your plan requirements would unclick the tabs, hiding all your pricing options.
              • The goal banner was falsely showing that it hit 100% on safari.
              • After purchasing a plan with ETH, Etherscan showed it as complete but it was still saying 'Open' on the invoice.
              • FIxed an error message that was occuring when trying to issue a partial refund.
              • Promo codes can now be applied at checkout when the company offers a free trial.
              • Ensured roles are removed when customers canceled.
              • Updated total spend on the customers table.
              • Ensured that plans were being displayed by duration (shortest first).
              • Made sure the updated prices show for companies listed on our Marketplace.
              • A user was being redirected to their hub instead of viewing content they were trying to access.
              • Updated all privacy policies on checkout.
              Jan 15, 2023

              You can now add frequently asked questions to your product page. This will help potential customers understand more about your offerings. It will also increase discoverability due to it being SEO optimized! Head to 'Passes' on the left sidebar, then click 'Pages' on the top right, and scroll down to see the FAQ section.

              You asked, we listened - promo codes can now be applied for affiliates.

              We added churn date and cancellation reason to churned member exports. Additionally, we added a field if the member has an active membership or not so you can filter them out if performing win back campaigns.

              If for any reason a user set up their stripe and then wanted to start over, there is now a condition that shows a reset process button which shows if the process has been started but never completed.

              Products by Frosted

              You can now chat with sellers via Products by Frosted. We know a lot of users experienced issues regarding their free products that could have easily been solved by chatting with the sellers directly. On top of that we added a checklist to each order so users know at all times what to do and when to do it. The new Products by Frosted will also have nearly 1,000 active free products by October 31st, 2020.

              Other improvements
              • Automatically filling out the gift message.
              • Updating your order status as fulfilled on Frosted once the Amazon orders has been placed.
              • Beta stages of automatically leaving feedback to buyers on eBay.
              Misc
              • Live chat is now linked to emails.
              • Added a delete account option to user account settings.
              • Settings page is its own page, rather than a pop up modal.
              • Software license keys are now displayed in the welcome email that end users get when purchasing a software experience.
              Fixes & Improvements
              • Fixed a white flash that was happening when switching between pages on dark mode.
              • Removed a confirmation modal when navigating away from a page with no changes.
              • Fixed a bug where a user would buy a plan and get access to a different one.
              • Plan not found toaster showing up on checkout is fixed.
              • Searching for rentals using discord username or user id returned the same view.
              • Clicking on a member details page and then clicking another tab would redirect you to the members tab instead of the tab clicked.
              • Adding a team member button was missing from the new settings page.
              • Ensured that visible passes are displayed on their product page.
              • Enabled adding 0 after a decimal for pricing options.
              • Logout was temporarily unresponsive for some dash users.
              • Issue that wasn't allowing the image preview to pop up for company page link.
              • Organized the billing country alphabetically.
              • Plan order was not by billing period for one user.
              • Order history was only showing the last 10 orders.
              • Add payout method banner was showing for a user that had their stripe added.
              • Total uses and uses remaining did not add up for a users promo code.
              • Some users were having visual issues with the content where it would bleed into the tab section.
              • Removed the currency dropdown for users that only have one currency on the dash home stats page.
              • When using the permissions selector on the content page an error "this AccessPass was not found" was presented.
              • Ensured promo-code "code" is included on the api response.
              • On the payments page, when filtering by custom dates the list of payments did not return the filter criteria.